Cyclone Michaung: Hyundai donates additional ₹2 crore to Tamil Nadu State

Cyclone Michaung: Hyundai donates additional ₹2 crore to Tamil Nadu State

This is Hyundai’s second donation to the state government after the previous contribution of 3 crore made in the immediate aftermath of the cyclone. The company says it is already working with the government authorities to distribute essential relief kits comprising dry rations, tarpaulin, bedsheets and mats in districts such as Chennai, Kancheepuram, Tiruvallur and Chengalpattu.

Also Read : Cyclone Michaung: Maruti, Mahindra, Audi, Hyundai offer support to customers

Commenting on the additional contribution, Un Soo Kim, MD & CEO – Hyundai Motor India, said, “Tamil Nadu, our home state, has faced the brunt of Cyclone Michaung, and the aftermath has left many in distress. The resilience and unity displayed by the people of Tamil Nadu in the face of adversity are truly inspiring. To contribute tangibly to the recovery efforts, Hyundai Motor India Foundation has extended an additional fund of INR 2 crore to Tamil Nadu State Disaster Management Authority, which will be utilized to provide necessary flood relief and support for the affected communities.”

Tamil Nadu has been home to Hyundai Motor India since the South Korean brand arrived in India in 1998. The company operates three plants located in Sriperumbudur that produce cars for domestic and export markets.

The automaker also revealed a dedicated medical camp will be established to address the immediate medical needs. Hyundai also plans to offer special counselling sessions to the affected people, while undertaking village cleaning initiatives to address the post-cyclone sanitation challenges.

First Published Date: 26 Dec 2023, 21:29 PM IST


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Renault extends support to customers affected by Cyclone Michaung

Renault extends support to customers affected by Cyclone Michaung

Renault India has announced support for its customers in Tamil Nadu and Andhra Pradesh who have been affected by Cyclone Michaung. The French automaker announced free roadside assistance for the affected customers, while it also launched a 24×7 helpline among other benefits. The automaker also claimed that it had initiated SMS alerts and company app notifications prior cyclone to inform its customers about vehicle safeguarding measures.

By: HT Auto Desk
| Updated on: 09 Dec 2023, 10:10 AM

Renault extends support to customers affected by Cyclone Michaung by launching free RSA and a 24×7 helpline.

Over the last two days, several automakers including Maruti Suzuki, Tata Motors, Hyundai, Mahindra, Toyota, Jeep, and Audi have announced supportive measures for their respective customers who have been affected by the cyclone. Now, Renault has joined the list as it has announced a comprehensive support initiative for its customers.

Also Read : Citroen, Jeep join other carmakers, extend assistance to customers affected by Cyclone Michaung floods

Watch: Renault Kiger 2021: First drive review

The car manufacturer in an official release has said that it is offering roadside assistance to help customers transport their vehicles to the nearest dealerships free of cost. The company also claimed that it would reimburse the towing costs incurred by customers who independently arranged for transporting their vehicles. Renault claims to have deployed an additional fleet of 15 towing trucks throughout Tamil Nadu to prioritise recovery of flood-affected vehicles. Also, it has set up a 24×7 helpline ensuring the customers prompt and efficient assistance.

Speaking about the measures taken, Sudhir Malhotra, Vice President of Sales Marketing at Renault India Private Limited (RIPL), said the automaker has pledged to provide robust support to its customers affected by the Chennai floods. “During these hard times, Renault India, in solidarity with other OEMs, provides robust support to our customers affected by the Chennai floods. Our all-encompassing initiatives, spanning proactive communication and hands-on assistance, underscore our unwavering commitment to offering 24/7 aid to our customers in Tamil Nadu. Renault India will continue to remain vigilant, continuously monitoring the situation and adjusting our efforts to address the changing needs of the community and our customers. We stand united in these challenging times,” he added.

First Published Date: 09 Dec 2023, 10:10 AM IST


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Citroen, Jeep extend assistance to customers affected by Cyclone Michaung floods

Citroen, Jeep extend assistance to customers affected by Cyclone Michaung floods

French auto giant Citroen and US-based carmaker Jeep have joined other car manufacturers in India to offer help to customers whose vehicles are affected by the floods caused by Cyclone Michaung in states like Tamil Nadu and Andhra Pradesh. The two carmakers, part of the Stellantis Group, have rolled out multiple initiatives which include roadside assistance to special offers to buy a new model in case someone’s car has been totally damaged.

By: HT Auto Desk
| Updated on: 08 Dec 2023, 15:43 PM

Citroen and Jeep, part of the Stellantis Group, have extended assistance to its customers whose vehicles are affected by the floods caused by Cyclone Michaung.

Citroen and Jeep issued a statement today, December 8, stating that it will assist victims of the cyclone that left several cars damaged or submerged over the past one week. The statement reads, “In the wake of the floods caused by Michaung Cyclone in Chennai, Jeep and Citroen have announced vehicle service initiatives to provide round-the-clock comprehensive support to owners of flood-affected vehicles.” The duo joins others like Maruti Suzuki, Hyundai Motor, Tata Motors and others to offer assistance to their customers in the wake of floods in the two states.

Among the initiatives undertaken by Citroen and Jeep include 24X7 roadside assistance for their customers to tackle any emergency situation. The carmakers will also help customers wishing to tow away their vehicles to safety. The towing support will carry these vehicles to their nearest dealerships. Customers of Citroen and Jeep can also avail a 40-point complimentary vehicle check-up through advanced appointments at respective dealerships.

Citroen and Jeep are also offering fast-track processing of vehicle insurance. The customers are required to carry essential documents like Driving License, Registration Certificate and vehicle-related policy documents to the dealerships to avail this assistance. The duo will also offer prioritised repairs through insurance partners and faster claim processing. The two carmakers also promise to make genuine spare parts available in time for faster repair process.

Citroen and Jeep are also offering an opportunity to its customers who wish to buy a new car. The carmakers have special offers on fresh purchases for customers whose vehicles have been damaged beyond repair in the floods caused by the cyclone.

Citroen offers cars like C5 Aircross, C3 Aircross, C3 and eC3 as part of its India lineup. Jeep India sells SUVs like Compass, Meridian, Wrangler and Grand Cherokee.

First Published Date: 08 Dec 2023, 15:43 PM IST


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Chennai floods: Audi announces 24×7 complimentary roadside assistance for customers

Chennai floods: Audi announces 24×7 complimentary roadside assistance for customers

Audi India has announced complimentary Roadside Assistance (RSA) for its customers in Chennai in the wake of the floods caused by the ongoing Cyclone Michaung. The automaker said that the complimentary service will be available 24×7 across the Tamil Nadu capital and should offer peace of mind to owners. Audi owners in Chennai can reach out to the RSA team on these helplines – 1800-103-6800 or 1800-209-6800

By: HT Auto Desk
| Updated on: 05 Dec 2023, 19:00 PM

Audi India will extend its support to customers in Chennai through its RSA program | Image used only for representation purpose

Under the RSA campaign, Audi will offer 100 per cent coverage, on-site repairs, delivery of fuel and spare keys, travel or accommodation facilities; custody, transportation, storage and safekeeping of the vehicle as well as provision of specially designed towing platforms.

Also Read : Watch: Anand Mahindra shares video of Thar driving through flooded Chennai

Speaking about the initiative, Balbir Singh Dhillon, Head of Audi India said, “In light of the unprecedented challenges faced by the city of Chennai, we are making every possible effort to assist our customers in the city. I am optimistic that our Roadside Assistance service will promptly come to the aid of our customers, ensuring their safety and well-being.”

While Chennai had some respite from the rains on Tuesday, December 5, the city was still grappling with power cuts, large-scale waterlogging and disruption in mobile networks. Apart from Audi, Volkswagen India also announced its RSA services for customers in Chennai.

First Published Date: 05 Dec 2023, 19:00 PM IST


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Cyclone Michaung, Chennai floods: 7 Tips to protect your car from total damage

Cyclone Michaung, Chennai floods: 7 Tips to protect your car from total damage

The states of Andhra Pradesh and Tamil Nadu are facing severe threats due to Cyclone Michaung making landfall. We’ve seen footage across social media of Chennai flooded in most areas and the event will go on to uproot several homes and livelihoods over the next few days. About 9,500 people have been evacuated so far from the coastal areas and the number could increase further based on the impact of the cyclone. Amidst all of this, it’s important to remember that your car or two-wheeler needs protection as well.

By: HT Auto Desk
| Updated on: 05 Dec 2023, 18:10 PM

Chennai is currently reeling with heavy rainfall due to Cyclone Michaung (PTI)

With your vehicle standing exposed, it’s necessary to essential steps to minimise damages and the hassle of claiming insurance or repairing the vehicle later. So what can you do to mitigate such a situation? We’ve put together seven quick tips that can you try to minimise the damage to your vehicle during floods or cyclones.

Also Read : How to clean and lubricate motorcycle chain at home: Key steps

Tips to protect your car from total damage during floods

1. Park at higher ground

One of the simplest things you can do is park on higher ground in case of an impending flood or cyclone. If you live in a high-rise with multi-storeyed parking, this is rather easily done. However, you can also look at public parking spaces that will keep your car protected in the event of a storm. Of course, always look for options that are closer in proximity to your nearest safe zone.

2. Evacuate early

If you think you won’t be able to make it to higher ground in time, make sure to evacuate the car at the earliest. This is all the more necessary if you see water levels rising. Grab all the necessary belongings in your vehicle and try to keep them in a single bag so your hands are free. Try to move your vehicle to the side of the road if you can so it isn’t blocking the path later once the water levels recede. It also ensures your vehicle is protected from other impacts.

3. Disconnect the battery

If you are evacuating from the vehicle, it’s important to disconnect the battery to prevent any electrical damage to the car later. This will save you a major chunk of costs in repairs later. Also, make sure that the doors are locked, the windows are rolled up and the sunroof closed, so there’s little chance of water seeping into the cabin.

4. Cover the vehicle, create a barrier

Cover the vehicle with a car’s cover or use a tarpaulin sheet cover to do the same. Additionally, use can use sandbags, should you find any at that moment to create a barrier to divert the water away from the vehicle.

Also Read : Key tips to keep your motorcycle in good shape during winter

5. Go slow, keep revving

If you find yourself stuck in a flood-ridden area with the water levels rising, it makes sense to keep the vehicle going with some added pressure on the accelerator. The idea is to keep the water out of the exhaust and engine. You also don’t want the vehicle to stall while the water levels are knee-deep. A submerged area would also mean low traction and going slow will give you better control over the situation.

6. Don’t crank the vehicle when submerged

On the occasion that your vehicle stalls when driving through a flooded area, it’s best that you push it to the side instead of trying to restart it again. Cranking the car while the exhaust and engine are submerged will only increase the chances of the water damaging the engine by entering the chamber through the air intake. This will cause your engine to seize and that’s a hefty repair bill, which can be completely avoided.

7. Keep your insurance details handy

Natural calamities are unexpected and there’s not much you can do to fight it. However, you can prepare yourself by buying the right insurance with complete coverage. Third-party insurance does not cover vehicle damage and you will need to opt for a comprehensive policy. In events such as a flood or cyclone, the premium is worth it. Additionally, keep the details handy, preferably in a digital format with a physical copy in the car that will ensure you can reach out to the right people and smoothen the claims process.

First Published Date: 05 Dec 2023, 18:08 PM IST


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