OLA got a big shock! Troubled by poor service, this state 'banned' it

OLA got a big shock! Troubled by poor service, this state 'banned' it

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Goa Transport Department suspended the trade certificate of Ola Electric, stopped the sale and registration of all new vehicles, took strict action due to poor service and customer complaints.

New Delhi. Amid growing complaints from Ola electric scooter owners about long repair delays and lack of service support, the Goa state transport department has suspended the company's trade certificate. This means that the sale of all new vehicles of Ola company in Goa has now been effectively stopped. The department has also blocked all the registrations of Ola Electric on the vehicle registration portal. This is the toughest action ever taken by any state against Ola company.

Why was this tough decision taken?

Officials said the decision has been taken following repeated reports of service failures and the company's inability to address the concerns of existing customers. This step was taken after thousands of Ola scooter owners met RTO officials a few days ago and told about the service related problems. These included problems like non-functional service network, lack of spare parts, unclear warranty protocols and scooters lying unrepaired for months.

Customers advised to go to consumer court
Transport department officials confirmed that they have informed the affected consumers to formally file a complaint in the consumer court to ensure legal action. “Given the volume of complaints and inadequate resolution from the company's side, consumers have been advised to approach consumer courts for redressal,” an official said. The department acknowledged that this glitch in service support is serious and they are coordinating with the state government to ensure that the company follows the rules.

Ban on online registration
Protection of future buyers Officials confirmed that this is one of the strictest government interventions ever. Online registration of Ola scooters has been put on hold and will continue until the company sets up adequate after-sales support infrastructure. Officials indicated that the move was necessary to protect future buyers from ongoing service issues that have left many existing customers unable to use their scooters for months.

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New Delhi,Delhi

First Published:

November 02, 2025, 15:43 IST

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OLA got a big shock! Troubled by poor service, this state 'banned' it

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Ola electric produces 1 million in four years.

Ola electric produces 1 million in four years.

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By: Sameer Fij Contractor
, updated on: 16 September 2025, 14:06 pm

There was a million model to roll out Ola Roadster X Plus in a special version to celebrate the occasion.

Roadster X+ Special Edition Celebrates One Million Production Milestone for Ola Electric in less than four years.

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Ola Electric has announced the achievement of a major milestone as the electric two-wheeler manufacturer crossed a million production figure. After starting production in 2021, Ola Electric has crossed the 10,00,000 milestone in four years, which is in four years as its future in Krishnagiri, Tamil Nadu for its leadership in the Electric Two-wheeler space in the country. There was a million model to roll out Ola Roadster X+ in a special version to celebrate the occasion.

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Ola EVS crosses 1 million sales

Ola Electric began operating with the S1 Electric Scooter Range in 2021, which has been the cornerstone of the brand's success. Starting with Roadster X+, the company expanded its lineup with Roadster Electric Motorcycle Range this year. However, the brand has a proper part of controversies, including credibility anxiety, fire events, and poor service, which have disturbed ownership experience. According to the data of the vigor, Ola Electric was the second largest electric two-wheeler manufacturer in August 2025, who was behind the TV.

Ola Roadster X Special Edition
Ola Electric was the second largest electric two-wheeler manufacturer in August 2025, who was behind TV

Speaking about the production milestone, a spokesperson of Ola Electric said, “It marks every Indian's celebration, who trusted us and believed in our mission. In four years, we have gone with an idea, which is an idea to become an EV two-wheeler leader of India. We have proved that we can be prepared. Age and India can be made a global EV haba.”

Ola Roadster X+ Special Edition

The special version Ola Roadster X+ has ended in a midnight blue paint scheme. It receives sporty red accents on double tone seat, rims and battery packs. The model also has recycled copper waste and electroplated bar end badges.

Ola Roadster X Special Edition
Ola Roadster X+ Special Edition gets dual-tone seat, rims and battery pack on midnight blue paint scheme and sporty red accent

Upcoming Ola Electric Prasad

Ola Electric underlined his plans in its annual 'Shankalap' program in August for the coming year. The company announced a local 4680 Bharat Cell Battery, which will be integrated into brand vehicles, which starts with S1 Pro+ 5.2 KWH, which is priced 1.70 lakhs; And the price of roadster x+ 9.1 kwh, 1.90 lakhs (East-Shoreroom). The delivery of both models soon begins on the auspicious occasion of Navratri.

Ola also has the new 4680 India SAIL with the All-New S1 Pro Sport, which will be offered in 4 kWh and 5.2 kwh battery pack options. With starting at introductory prices 1.50 lakhs (East-Shoreroom), new offering delivery is scheduled to begin in January next year.

See the upcoming EV bike in India.

First published date: 16 September 2025, 14:06 pm IST

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Watch: Angry customer sets Ola electric scooter showroom on fire

Watch: Angry customer sets Ola electric scooter showroom on fire

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By: HT Auto Desk
, updated on: 11 September 2024, 23:33 pm

  • An Ola electric scooter owner allegedly set the company's showroom in Karnataka on fire after the company failed to fix issues with his EV.
Firefighters dousing fire at Ola Electric showroom in Kalaburagi. (PTI)

An Ola Electric scooter customer in Kalaburagi, Karnataka, allegedly set the company's showroom on fire after problems with his new electric scooter were not resolved. A video of the burning showroom has gone viral on social media, sparking a debate over the move as well as previous allegations against Ola Electric's allegedly shoddy service quality.

Mohammed Nadeem, who is facing arson charges, bought an Ola electric scooter in August. The electric scooter reportedly started developing multiple problems soon and the issues persisted even after Nadeem took it to the showroom for repairs. Though the exact nature of the problems with the scooter is not yet known, news agencies reported that Nadeem had an argument with showroom officials on Tuesday evening. “The servicing request was not good, he went multiple times,” Kalaburagi police commissioner told news agency PTI. “When he went yesterday (Tuesday), he had petrol with him and he set six bikes on fire.”

Also read: “If… then we are the 4th largest EV company in the world”: Ola Electric trolled for tall claim

There is no news of any casualties in the fire, but the showroom has suffered heavy damage. This becomes clear from the video viral on social media.

Netizens have come out to criticise such an extreme – and illegal – act, and have highlighted that there were still other ways for Ola Electric’s sales and service representatives to resolve the issue with this particular electric scooter unit. However, many have also pointed out once again that Ola Electric’s after-sales network needs to be far more efficient than it currently is.

Ola reacts to the fire incident

Late Wednesday evening, Ola Electric reacted to the fire incident in Kalaburagi by strongly condemning it. “Yesterday, a fire broke out at one of our brand stores in Kalaburagi, Karnataka,” the company said in a message. “The perpetrator of this violent act has been identified and an FIR has been filed against the said person at the concerned police station. He has been arrested and investigation is underway. Apart from the FIR, we at Ola strongly condemn such unlawful acts and will take all necessary legal measures to ensure appropriate and strict action is taken in this matter and such incidents do not happen again.”

Take a look at the upcoming EV bikes in India.

First Publication Date: September 11, 2024, 18:59 PM IST

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Soon any shop will be able to sell Ola EV. Bhavish Aggarwal announces ONDC partnership

Soon any shop will be able to sell Ola EV. Bhavish Aggarwal announces ONDC partnership

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By: HT Auto Desk
, updated on: August 30, 2024, 17:47 pm

  • Now any store will be able to sell Ola electric vehicles beyond the 800 experience centers, whose products will now be listed on the ONDC platform.
Ola Electric will sell its EV lineup as well as parts on the ONDC platform, making it easier for any shop to sell its e-scooters and for customers to get parts in a convenient manner.

Ola Electric co-founder Bhavish Aggarwal has announced that the company has partnered with the Open Network for Digital Commerce (ONDC). Ola Electric's products including spare parts and electric vehicles will be available on the ONDC network, allowing customers to get spare parts directly through the open-source platform.

Ola electric scooter now available on ONDC

Aggarwal claimed that customers will be able to get their vehicle repaired at local garages instead of the company's service stations. Any shop will be able to sell Ola electric vehicles apart from the company's 800 experience centers, as the products are now listed on the ONDC platform.

Also read: Ola Electric's EV market share drops massively, falls to one-third in August.

Announcing the partnership in a post on X (formerly Twitter), Bhavish Aggarwal wrote, “Starting next week, all @OlaElectric products will be available on ONDC. @ONDC_Official @KoshyTK ONDC is the future of commerce (smiley emoji).”

He further added in the post, “This also means that now anyone who has a store can sell @OlaElectric products (smile emoji). Till now we had more than 800 company-owned stores. Now instead of adding some more stores or “exclusive dealerships”, anyone in India will be able to sell Ola scooters.”

Starting next week, Ola Electric's scooter range which includes the S1 X, S1 Air and S1 Pro will be available on ONDC. The move will increase the brand's market reach and make it easier for customers to buy electric scooters. Moreover, the brand has lost its market share in the last month. The company's upcoming electric motorcycles should also be available on this platform in the future.

Also read: Not relevant for India? Ola Electric officially shelves electric car project

Ola Electric introduced the new Roadster series at its annual event Sankalp 2024. The company launched the Roadster X, followed by the Roadster and Roadster Pro. Prices start at Starting at ₹ 74,999 (ex-showroom). While the deliveries of the Roadster X are scheduled to take place around November this year, the deliveries of the Roadster Pro will take about a year and a half. Meanwhile, Ola Electric has postponed its plans to introduce an electric car for the Indian market.

Take a look at the upcoming EV bikes in India.

First Publication Date: 30 August 2024, 17:46 PM IST



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