Gautam Singhania criticizes Lamborghini for not responding to customer complaints

Gautam Singhania criticizes Lamborghini for not responding to customer complaints

  • Industrialist Gautam Singhania had raised reliability concerns after test-driving the Lamborghini Revuelto in Mumbai.
Capable of accelerating from 0 to 100 kmph in 2.5 seconds, the Lamborghini Revuelto is also one of the most expensive offerings from the Italian brand.

Raymond Group Chairman and Managing Director Gautam Singhania has blamed Italian carmaker Lamborghini for “arrogance” as it failed to approach him over his car issue.

Singhania had earlier tweeted on Twitter that his Lamborghini Revuelto was stranded on Mumbai's Trans-Harbour Link due to a complete electrical failure.

“I am shocked by the arrogance of India Head @Agarwal_Sharad and Asia Head Francesco Scardaoni. No one even reached out to investigate what the customer's problems were,” he tweeted on Sunday.

Lamborghini India could not be immediately contacted regarding this matter.

In a tweet on October 16, Singhania had said that Lamborghini India and Asia leadership failed to reach out to him despite being an old loyal customer.

“It's shocking that Lamborghini's India head @agarwal_sharad didn't even bother to call to find out what problem an old loyal customer was facing. Is the brand's arrogance reaching another level?” He tweeted.

Earlier this month, Singhania had tweeted about taking his new Lamborghini Revuelto for a test drive and getting stranded on the Trans-Harbour Link due to a complete electrical failure.

He had said, “This is a brand new car. Are there any concerns about reliability? This is the third car I have heard of that is having problems within 15 days of delivery.”

Lamborghini Revuelto is priced around 8.89 crores in India.

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First publication date: 28 October 2024, 10:10 am IST



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