Drivers' anger erupts over Green SM! Promised salary of ₹40,000, got only this much

Drivers' anger erupts over Green SM! Promised salary of ₹40,000, got only this much

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VinFast supported Green SM EV taxi service, recently launched in Delhi-NCR, seems to be running into trouble. Many drivers have alleged that the promises of monthly income of ₹35,000-40,000 made at the time of recruitment are not being fulfilled. In the video viral on social media, drivers are seen demanding their salary. After all, what is the whole controversy, what is the company's stand and what impact can it have on the EV taxi sector? Know the whole story.

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Green SM Driver Salary Controversy: Know the whole matter.

Vietnam's Vinfast supported electric taxi service company Green SM, which was recently launched on the roads of Delhi-NCR, is embroiled in controversies. The company had recruited the drivers by promising them an attractive monthly salary of ₹35,000 to ₹40,000, but now many drivers allege that the salary is not being received on time or is being given very little.

In a viral Instagram reel, drivers are seen shouting – “Give us the celery, it is our rightful money, no one is begging.” This controversy is raising questions on the initial success of the company in Delhi-NCR. Drivers say that the promises of Minimum Business Guarantee (MBG) income are not being fulfilled, even though the company had entered the market with low fares (₹8 per km) and EV fleet. This case is highlighting the challenges of new players among platforms like Ola-Uber.

What is the matter?

Green SM (Green and Smart Mobility) is the mobility arm of Vinfast, which started with around 1,000 electric taxis in Delhi-NCR. The company launched a recruitment campaign by luring drivers with fixed salaries, incentives and stable income. Many drivers considered it a better option than the commission-based system of Ola-Uber. But a few days after the launch, problems in payments surfaced. Drivers allege that the initial promise of ₹ 1,346 per day or ₹ 35,000 monthly guarantee is not being given. One driver claimed that he got only ₹1,064 in the entire week.

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Dissatisfaction among Green SM drivers, said – not getting money as promised

Dissatisfaction among Green SM drivers, said – not getting money as promised

As soon as Vietnamese company Green SM Limo started electric taxi service in Delhi-NCR, it is facing resentment from the drivers. The company had launched about one thousand Vinfast brand cars in the area and the drivers were assured of good earnings during recruitment. But after the first week of payment, there was huge disappointment among the drivers. Many drivers say that they got only a little more than one thousand rupees, whereas the expectation was many times more. Due to this their domestic responsibilities are getting affected.

The company has accepted these initial problems and has started talks with the drivers. This EV cab service was seen as an attempt to fill the premium electric cab segment after the closure of Blue Smart. Drivers allege that there is a huge gap between promises and reality, due to which their trust is breaking. Let us understand the whole matter.

Launch and initial promises

Green SM Limo's app went live a few weeks ago. But official services started on June 5. Big politicians from Delhi and Haryana also participated in the launch program. The company had promised drivers a minimum guaranteed income of Rs 35,000 every month for two months, even if bookings were low. After this, it was said that the earning would depend on the performance. The company makes payments every Tuesday.

The big thing that attracted the drivers was that they did not need to buy their own vehicle. The company is providing Vinfast cars. Initially all this seemed attractive, but after the payment came the situation changed. Speaking to The Indian Express, a cab driver said that he got only Rs 1,064 in a week, whereas the expectation was more than Rs 8,000.

Dispute regarding payment and terms

The drivers allege that the company has imposed many new conditions for guaranteed income, which were not mentioned in the beginning. Now, booking acceptance rate of more than 90 percent, trip completion rate of 90 percent and customer rating of at least 4.8 has been made mandatory.

Apart from this, drivers have been prohibited from being online on the app at home or while charging. They have been asked to login only after sitting in the vehicle and starting their duty. Many drivers also mentioned permit related problems. Due to lack of complete permission for vehicles in Delhi and Uttar Pradesh, there is difficulty in taking or canceling bookings in places like Noida.

Company response

Speaking to The Indian Express, a Green SM official said that the company is taking the feedback from driver partners seriously in the initial phase. The drivers were met directly and their views were heard and work is underway to solve the problems.

The company is preparing to make necessary changes after examining the operational data. There is also a plan to start a new facility for eligible drivers to take the vehicle home, so that their convenience can be increased. The company aims to deploy 10,000 cars across the country.

Drivers say that if concrete changes are not made soon, their livelihood will be affected. Talks are going on from both sides.

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